monsterDSP is a boutique professional audio software company specializing in high-quality audio processing plugins. We develop tools for music producers, sound engineers, and audio professionals who demand exceptional sound quality and creative flexibility in their productions.
You can reach our team through our Contact Page or by sending an email directly to info@monsterdsp.com for technical assistance.
Our current product lineup includes:
Visit our Shop to see detailed information about each product.
Paid products may include a 14-day trial with no credit card required. Availability and any product-specific limitations are stated on each product page.
Requirements vary by product. Hell-O and MonoBot are currently available for macOS only. Always check the product page before downloading or purchasing. General macOS guidance:
Specific plugins may have additional requirements detailed on their product pages.
Plugin formats are listed on each product page. Hell-O is available for macOS in VST3, AU, and AAX. MonoBot is a standalone macOS application and does not require a DAW.
DAW compatibility depends on the operating system and plugin format. On a supported system, our plugin formats work with compatible hosts including:
Current macOS products support Apple Silicon. Exact minimum macOS versions and Intel support are listed on each product page.
Our standard license allows a single user to install and use the software on up to two computers (such as a studio computer and a laptop) for their exclusive use. For full details, please review our License Agreement.
Trial licenses are limited to one machine. Creating additional accounts does not reset a machine's trial eligibility. If you believe a machine was restricted by mistake, contact support and we will review it.
Payments are processed securely by Stripe. The methods available for your country and device are shown directly on the Stripe checkout page.
We do not offer refunds for digital products. However, we encourage you to try our demos thoroughly before purchasing. In exceptional circumstances, we may consider refund requests at our discretion. Please contact our customer support team if you have any issues with your purchase.
Bug fixes and updates within the purchased major version are included. If a future major version requires a paid upgrade, its price and terms will be shown before you choose to upgrade.
After purchasing, you'll receive a download link for our installer application. Simply download, run the installer, and follow the on-screen instructions. The installer will place the plugins in the appropriate locations for your DAW to find them.
Upon first launch, you'll be prompted to enter your license key and email address. Our system will validate your license and activate your plugin. This requires an internet connection. After successful activation, you can use the plugin offline.
Yes, our standard license allows you to activate and use the software on up to two computers simultaneously, provided you are the only user. If you need to use the plugin on a new computer, you can deactivate it on one of your current machines in the plugins interfaces.
Internet connection is only required during the initial activation process. After activation, our plugins work offline. However, checking for updates and managing your licenses will require an internet connection.
If you're replacing one of your computers, simply deactivate the plugin on your old machine through your account page on our website, then install and activate it on your new computer. If you no longer have access to your old computer, please contact our support team for assistance.
This issue can occur for several reasons:
If the problem persists, please contact our support team with details about your system and DAW.
If you encounter crashes or stability issues:
If problems continue, please send us a detailed crash report through our support page, including your system specifications, DAW version, and steps to reproduce the issue.
There's no license key, use your login and password to activate the plugin.
Our plugins support interface scaling. In the plugin settings (usually accessible via the gear icon), you can adjust the UI scale to better fit your screen resolution. If your DAW also has a plugin UI scaling feature, you may need to adjust both.
Technical support is available through several channels:
Our support team typically responds within 1-2 business days.
Yes, we provide tutorial videos for all our plugins. You can find them on our Support Page and on our YouTube channel.
We welcome feature requests and bug reports! Please use our Contact Form or email info@monsterdsp.com with detailed information. While we can't implement every feature request, we carefully consider all user feedback for future updates.
To stay informed about new releases, updates, and special offers:
If you couldn't find the answer to your question, please don't hesitate to reach out to our team directly.
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